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The power of networking
· Félix López Capel
El poder del Networking, my second book, and the ones still to come. My latest book, “El poder del Networking”, is now in the main bookshops. First of all, I want to say it was written with love…
Sessions at the Universidad Europea de Madrid – Social Media
· Félix López Capel
At XING we just don't stop. If you want to keep up with social media, e-commerce, blogs and trends, don't miss the Social Media Sessions on 18 November from 10:00 at the UEM campus…
I'm on XING
· Félix López Capel
That's right, friends: after 4 years working in Key Accounts at Regus, while practising professional networking as another way of growing my network to close partnership deals and…
Do you know when your customer's birthday is?
· Félix López Capel
You don't… Do you know whether they have children and how old they are?… Do you know where they were born? Where they studied? Where they worked before? Which football team they support?…
Do you care for and measure customer service in your company?
· Félix López Capel
Many companies claim, and even boast, that their focus is excellence in customer service, but how many actually put it into practice? How many of them measure customer satisfaction?
Why should we invest in market research?
· Félix López Capel
Here in the 21st century, whatever our line of business, if we don't stop for a moment to look at what is happening in the market, what our customers want and what others are doing…